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Best Option Loans Team
ABOUT US

18 Years of Finding
Better Options

We're not just brokers-we're your advocates in the lending world, dedicated to finding solutions when others can't.

18+ Years Experience
50+ Lender Partners
100% Referral Growth
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Our Journey
Est. 2006
OUR STORY

Built on relationships,
not transactions

Best Option Loans began with a simple belief: every Australian deserves access to the right finance, not just the first option a bank offers. Since 2006, we've been proving that personalised service and deep industry knowledge make all the difference.

What started as a small operation has grown entirely through word-of-mouth referrals-a testament to the relationships we build with every client. We've never spent a dollar on advertising because our clients do the talking for us.

Today, we're proud to have helped thousands of Australians achieve their property and business goals, from first home buyers taking their initial steps to seasoned investors expanding their portfolios.

The Best Option Loans Team
LEADERSHIP

Meet the Experts

The experienced professionals leading Best Option Loans

John Hasrouny

John Hasrouny

Senior Lending Adviser

John is a Senior Lending Adviser within the Best Option Loans network, helping clients navigate structured finance strategies tailored to their goals. With more than 18 years of experience in the mortgage and finance industry, he works closely with first home buyers, investors, and self-employed clients to deliver practical and effective lending solutions. Known for his strength in residential and investor lending, John specialises in supporting complex scenarios and guiding clients with clarity and confidence throughout the lending process.

Dip. FMB | B.Bus | JP (NSW) MFAA Member
Rob Scozzafava

Rob Scozzafava

Senior Lending Adviser

Rob is a Senior Lending Adviser specialising in commercial and investment lending within the Best Option Loans network. With over 20 years in financial services, including a background in commercial banking, he delivers expert guidance across commercial lending, SMSF finance, investment lending strategy, and complex structuring.

Bachelor of Commerce (University of Wollongong) Diploma of Mortgage Broking | MFAA Member
Neelam Chandran

Neelam Chandran

Senior Lending Adviser

Neelam is a Senior Lending Adviser providing personalised lending guidance through the Best Option Loans network. With over 20 years in banking and finance, including experience with major Australian banks, she is an expert in home loan strategy, personalised lending solutions, and long-term client support.

Certificate IV in Mortgage Broking Member – Finance Brokers Association of Australia (FBAA)
Vicky Wei

Vicky Wei

Senior Lending Adviser

Vicky is a Senior Lending Adviser delivering structured lending guidance through Best Option Loans. With a decade of experience in finance supported by a background in finance and accounting, she specialises in structured lending analysis, investment lending, and residential and business finance solutions.

Finance & Accounting Professional Background MFAA Member
Huong Tran

Huong Tran

Senior Lending Adviser

Huong is a Senior Lending Adviser delivering tailored lending strategies within the Best Option Loans network. With more than 20 years of industry experience supporting borrowers with diverse financial needs, she specialises in relationship-driven lending, technical loan structuring, and residential and investment lending.

Diploma of Finance and Mortgage Broking MFAA Member
Diem Tran

Diem Tran

Senior Lending Adviser

Diem is a Senior Lending Adviser providing strategic lending support across residential and commercial finance. With over 20 years of experience helping clients achieve property and business finance goals, she covers residential lending, commercial lending, SMSF strategies, and multilingual client support.

Diploma of Finance and Mortgage Broking Member – Mortgage & Finance Association of Australia (MFAA)
Saiful Osman

Saiful Osman

Senior Lending Adviser

Saiful is a Senior Lending Adviser focusing on structured residential lending solutions within Best Option Loans. With strong residential lending experience supporting clients through the full loan journey, he specialises in residential lending strategy, structured loan guidance, and client-focused support.

Diploma of Finance and Mortgage Broking MFAA Member
Lakshmi Pillay

Lakshmi Pillay

Senior Lending Adviser

Lakshmi is a Senior Lending Adviser supporting diverse borrowers through Best Option Loans. With more than 25 years in the finance industry assisting clients from a wide range of backgrounds, she covers residential, business, personal, and SMSF lending solutions with a strong client-focused approach.

Diploma of Management | Certificate IV in Finance Diploma of Finance and Mortgage Broking | MFAA Member
Ebony Laycock

Ebony Laycock

Senior Lending Adviser

Ebony is a Senior Lending Adviser assisting clients across a range of residential lending scenarios within Best Option Loans. With more than 11 years of lending experience and strong knowledge of the Western Sydney property market, she specialises in first home buyers, PAYG and self-employed lending, and residential mortgage solutions.

Certificate IV in Finance and Mortgage Broking Member – Finance Brokers Association of Australia (FBAA)
Nicole Bryan

Nicole Bryan

Quality Manager

Nicole is the Quality Manager overseeing operational standards and file quality within the Best Option Loans network. Experienced in lending operations, compliance, and quality assurance processes, she specialises in compliance oversight, quality assurance, workflow management, and operational efficiency.

Operational Governance & Lending Process Management
Meeting with clients
Office environment
Handshake

"We measure our success not by the loans we settle, but by the clients who come back and bring their friends."

OUR VALUES

What drives everything we do

01

Client First, Always

Your goals are our goals. We don't push products - we find solutions that genuinely serve your best interests, even if it means more work for us.

02

Integrity & Transparency

No hidden fees, no surprises. We explain everything clearly, answer every question honestly, and keep you informed at every step.

03

Excellence in Execution

We sweat the details so you don't have to. From application to settlement, we handle the complexity and deliver seamless experiences.

04

Long-Term Partnerships

We're not here for one transaction. We build lasting relationships, reviewing your loans annually to ensure you're always getting the best deal.

WHY BEST OPTION LOANS

The difference is in
how we work

Access to 50+ Lenders

We compare options across major banks, non-bank lenders, and specialists to find your best fit.

No Cost Until Settlement

Our service is free to you-we're paid by the lender only when your loan settles successfully.

Complex Case Specialists

Self-employed? Credit issues? Unique property? We thrive where others give up.

Ongoing Support & Reviews

We don't disappear after settlement-annual reviews ensure you're always on the best rate.

Professional consultation

Ready to find your best option?

Book a free consultation and discover how we can help with your finance needs.